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Order Fulfillment Specialist - 3364

Remote (MA or CT), MA

Posted: 03/08/2023 Industry: Professional and Administration Job Number: 15414

Job Description

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

Title: Order Fulfillment Specialist
Hiring Organization: Connexion Systems & Engineering

Compensation, Benefits, and Employment Type
  • Duration: 3+ month contract, extensions possible
  • Pay rate:  $25-$28.57/hr
  • Job Location:  REMOTE
  • Schedule: 1st shift, east coast hours
  • Job#: bh15414

In order to set expectations and to the extent permitted by applicable law, please note that if an applicant is hired for this position, the applicant will be required to prove that the applicant has been fully vaccinated against COVID-19 by the date of hire, subject to any qualified religious or medical exemptions. Please note that the employer reserves its rights to mandate additional vaccine requirements at any time.

Job Description
  • Review orders on receipt for accuracy of data as it pertains to the Consumable and Large Pack process, including but not limited to shipping condition, delivery groups, delivery site, HazMat plant, etc.
  • Consider desired customer receipt date
  • Work with site schedulers and Global Demand Planning team to determine date of earliest shipment for all managed orders, including Large Pack, Demo, DOA, Partials, preposition orders and RIW (all order should be dated within 48 hours after hold release)
  • Maintain visibility of needs for special payment term orders
  • Create global delivery, including early global delivery, process partial shipments (delivery should be created on the same day when order becomes completed/fully staged)
  • Optimize timing of shipments to maximize revenue, considering payment terms, revenue recognition rules to react to end of period revenue requirements
  • Schedule, when necessary, pre-shipment inspections
  • Maintain contact with the Customer Care and OTR organization until order leaves the manufacturing sites (automated with Delivery Prediction)
  • Reset delivery promise based on changing conditions in the business and communicate those changes to appropriate business contacts (automated with Delivery Prediction)
  • Communicate trends and issues associated with site fulfillment
  • Train Customer Care on continual evolving Large Pack process
  • Manage part numbers in the shortage mode – manage allocation files, align on the priorities with OTR, BU and Customer Care.
  • Stay in close cooperation with planning to follow up on material availability. Raise shortages/fulfillment needs to planning teams/buyers/manufacturing leaders
  • Organizing/participating in conference calls linked to order management activities/backlog management
  • Raise process improvement ideas to Customer Operations Center of Excellence team
  • Monitoring lead time for fulfillment and sharing updates with business partners (OTR, CC, SIOP leaders etc.). Stay in touch with purchasing team and manufacturing teams to get the best fulfillment cycle time for backlog orders.
  • Monitor manufacturing output/external suppliers goods reception to understand deviation from the plan and redate orders/recommit fulfillment dates.

Basic (Required) Qualifications:
  • Bachelor’s Degree in Business, Supply Chain Management, Logistics, Statistics, Customer Care or a related discipline
  • Experience with a large ERP system, preferably SAP
  • Proficient in the Microsoft Office suite of products, including Excel, Word, PowerPoint, and Outlook

Preferred Qualifications:
  • Strong SAP order management skillset experience: working knowledge of SAP tables and data extraction methodology, Central Component, Advanced Planning, and alert monitors preferred
  • Ability to communicate and present information effectively verbally and in writing and collaborate with peers, colleagues, and leaders, including cross-functional, global partners
  • Ability to work in a team environment
  • Effective knowledge of SAP STRs and STOs (Stock Transfer Request/Order) for supply/demand execution
  • Detail-oriented with the ability to work on multiple tasks and projects and prioritize tasks with strict deadlines
  • Demonstrated data analytics abilities

Please use the apply button to submit your resume for consideration.  A Connexion Representative will contact you shortly.

You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line.

If you are active in a job search but this job is not for you, please reach out to We would be glad to help you find the perfect job!

Meet Your Recruiter

Caroline Driscoll
Major Account Mgr, Sr. Technical Recruiter

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