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Connexion Systems + Engineering
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Emily Donahue
Reimbursement Specialist
Posted: 07/07/2025
2025-07-07
2025-10-16
Industry: Professional and Administration
Job Number: 17819
Job Description
Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.
Title: Reimbursement Specialist
Hiring Organization: Connexion Systems & Engineering
Compensation, Benefits, and Employment Type
Job Experience
Technical Skills
Analytical Skills
Principal Function:
To service patients through the completion of clearance work prior to an order shipping including but not necessarily limited to verifying insurance benefits and obtaining required documentation. To continue to provide service to patients post shipment by billing claims, reconciling remittances, responding to audits, working denials, and collecting payments.
Supervisory Responsibilities:
Essential Duties:
(Includes the following. Other duties may be assigned)
Job duties and responsibilities are all-inclusive of the Reimbursement departments (i.e. document management, insurance verification, claims, accounts receivable, audits, denials, refunds, posting, and returns). Incumbents are expected to perform the duties specific to the area. They are assigned to:
Behavioral Standards:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
General Requirements:
Education/Experience:
Computer Skills
Required:
Preferred:
Language Skills:
Attitude:
Physical Requirements:
Work Environment:
Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you shortly.
You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line.
If you are active in a job search but this job is not for you, please reach out to jobpostings@csetalent.com. We would be glad to help you find the perfect job!
Title: Reimbursement Specialist
Hiring Organization: Connexion Systems & Engineering
Compensation, Benefits, and Employment Type
- Duration: Temp to Perm
- Pay rate: $17-$22/hr.
- Job Location: Fort Lauderdale, FL
- Schedule: M-F 8am-5:30pm with some flex on an 8-hour shift within those hours.
- Job#: bh17819
Job Experience
- 2–5+ years of experience in medical billing, collections, accounts payable, denials, or appeals
- Preferably 1–2 years specifically focused on DME, CGM, or insulin pump products
Technical Skills
- Familiarity with HCPCS codes
- Experience with LCDs and medical necessity guidelines
- Ability to identify root causes of denials (e.g., coding errors, missing documentation, eligibility issues, or payer policy misinterpretations)
Analytical Skills
- Skilled in analyzing denial trends and recommending process improvements or training needs
- Thorough in reviewing EOBs, denial letters, and documentation to identify missing information or billing errors
Principal Function:
To service patients through the completion of clearance work prior to an order shipping including but not necessarily limited to verifying insurance benefits and obtaining required documentation. To continue to provide service to patients post shipment by billing claims, reconciling remittances, responding to audits, working denials, and collecting payments.
Supervisory Responsibilities:
- None
Essential Duties:
(Includes the following. Other duties may be assigned)
Job duties and responsibilities are all-inclusive of the Reimbursement departments (i.e. document management, insurance verification, claims, accounts receivable, audits, denials, refunds, posting, and returns). Incumbents are expected to perform the duties specific to the area. They are assigned to:
- Gathers, scans, validates, and logs various document types.
- Completes insurance re-verification process via online tools and phone calls.
- Place outbound telephone calls in response to the customer’s inquiry as documented on the service ticket, correspondence, statement or denial assigned.
- Responds to all audit requests in a timely and meticulous manner.
- Works all types of denials.
- Perform front end edits to claims to ensure accurate submission.
- Works claim rejections for resubmission.
- Obtain payment in full on balances due and/or establishing payment plans where applicable.
- Timely completion of aging reports, service ticket and denials in accordance with the goals and procedures established by the leadership team.
- Receive inbound or place outbound calls in response to outstanding past due balances as they relate to the individual payer sources.
- Research and problem resolution, communicating the outcome to the customer as appropriate.
- Reconciles payer remittances and posts payments/adjustments appropriately.
- Post all adjustment entries to the correct General Ledger account.
- Processes and generates refunds as needed.
- Additional duties required as directed by Management.
Behavioral Standards:
- Available and flexible in scheduling to meet the changing business requirements of the position.
- Responsible for following good housekeeping and quality procedures.
- Follows and observes all safety practices.
- Establish and maintain effective working relationships with customers and/or co-workers.
- Establish and maintain effective knowledge of policies, procedures, and skills required to complete job duties.
- Exceeds quality and quantity performance standards by meeting daily production requirements as assigned by management
- Supportive in assisting the leadership team in achieving departmental goals by completion of special assignments, training, etc.
- Sets a positive example for co-workers by observing and adhering to all departmental and corporate policies and/or procedures.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
General Requirements:
- Demonstrate strong understanding of Medicare and Corporate Compliance Guidelines.
- Ability to process claims electronically via computer application systems.
- Able to utilize all company and Medicare guidelines when entering all information and documentation into multiple computer programs with the utmost of accuracy.
- Expertise with regard to the Cash Application process and the effects of credit/debit transactions.
- Analytical skills required to dissect accounts and resolve past billing issues.
- General understanding of how credits/debits impact accounts receivable.
Education/Experience:
- High school diploma or general education degree (GED); and one to two years’ experience in any of the following areas: insurance verification, medical billing, collections, customer service, accounts payable or call center operations field, accounts payable, bookkeeping, cash posting and data entry; or an equivalent combination of education and experience.
Computer Skills
Required:
- Knowledge of basic computer skills, PC Literate in windows-based software, capable of transitioning/navigation between multiple systems to process data.
- Requires the use of a keyboard while on the phone to document the results of phone conversations.
Preferred:
- Experience with Microsoft Office
Language Skills:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
|
Reasoning/Ability: |
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Attitude:
- Must have a cooperative attitude.
- Ability to relate to and accommodate various personalities and knowledge base levels.
- Must be a team player and mentoring in spirit and attitude.
- Ability to communicate with a positive and progressive attitude.
- Always possess a professional presence and demeanor.
Physical Requirements:
- Able to sit for extended periods of time.
- Able to use keyboard and mouse while completing assigned tasks.
- Bend and reach with hands and arms occasionally.
- Able to lift and carry up to 25 pounds occasionally.
Work Environment:
- The noise level is typical moderate noise (examples: Business office with computers, printer, and light traffic).
Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you shortly.
You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line.
If you are active in a job search but this job is not for you, please reach out to jobpostings@csetalent.com. We would be glad to help you find the perfect job!
Meet Your Recruiter
Emily Donahue
Regional Recruiting Manager
- Directs the recruitment efforts for both the Quincy, MA and Providence, RI branches.
- Manages a distributed team of recruiting leads, individual contributor recruiters and account managers.
- Responsible for leading the fulfillment and execution of sourcing, recruiting, sales and business development practices across the region.
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