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Sales Support Representative I

Kennesaw, GA

Posted: 01/17/2024 Industry: Professional and Administration Job Number: 16373

Job Description

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

Title: Sales Support Representative I
Hiring Organization: Connexion Systems & Engineering

Compensation, Benefits, and Employment Type
  • Duration: contract
  • Pay rate: $20.50/hr
  • Job Location: Kennesaw, GA
  • Schedule: M-F, standard business hours
  • Travel: up to 15%
  • Job#: bh16373

ESSENTIAL ACCOUNTABILITIES:
  • Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
  • Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct Revvity teams) to meet the needs of our customers.
  • Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre- and post-sales marketing activities.
  • Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
  • Territory includes international distributors and global Revvity teams, as well as domestic (US) customers.
  • Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
  • Participate in business process improvement groups and assist in driving change throughout the organization.
  • Some travel will be required (including overnight) to attend trade shows and conferences.
 
QUALIFICATIONS:
  • Bachelor’s degree in life science and/or business-related field
  • 1-2 years of previous account management, marketing, sales or customer service experience
  • Order management/ERP software familiarity (Sage, SAP, etc.)
  • Salesforce or other CRM experience
  • Excellent oral and written communication skills
  • Ability to multitask and prioritize tasks in a busy environment
  • Critical problem solving and analytical skills
  • Computer proficiency and strong familiarity with Microsoft Office
  • Detail-oriented with exceptional organizational skills
  • Positive attitude with an ability to work well independently as well as part of a team
  • Customer focused
  • Ability to travel up to 15%

Key Skills:     
  • ERP
  • CRM EXPERIENCE
  • ACCOUNT MANAGEMENT
  • DETAIL-ORIENTED
  • CUSTOMER SERVICE

Additional Skills:
  • TECHNICAL SUPPORT
  • PROBLEM SOLVING
  • SALES MARKETING
  • SALES QUOTES
  • MARKETING
  • ORGANIZATIONAL SKILLS
  • MICROSOFT OFFICE
  • BUSINESS PROCESS IMPROVEMENT
  • RELATIONSHIP MANAGEMENT
  • CUSTOMER SERVICE ORIENTED
  • SALESFORCE
  • LIFE SCIENCE

Minimum Degree Required:
  • Bachelor's Degree


Please use the apply button to submit your resume for consideration.  A Connexion Representative will contact you shortly.

You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line.

If you are active in a job search but this job is not for you, please reach out to jobpostings@csetalent.com. We would be glad to help you find the perfect job!
 

Meet Your Recruiter

Caroline Driscoll
Major Account Mgr, Sr. Technical Recruiter

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