Connexion Systems + Engineering
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Caroline Driscoll
Lab Services Concierge
Job Description
Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.
Title: Lab Services Concierge
Hiring Organization: Connexion Systems & Engineering
Compensation, Benefits, and Employment Type
Description:
The Lab Services Concierge serves as the main point of contact for laboratory staff, coordinating and facilitating day-to-day lab needs, ensuring efficient operations, and maintaining compliance with safety and documentation standards. This role combines logistical support, vendor coordination, and customer service within a scientific environment.
Key Responsibilities:
Education & Experience:
Work Environment:
Key Attributes:
Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you shortly.
You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line.
If you are active in a job search but this job is not for you, please reach out to jobpostings@csetalent.com. We would be glad to help you find the perfect job!
Title: Lab Services Concierge
Hiring Organization: Connexion Systems & Engineering
Compensation, Benefits, and Employment Type
- Duration: 12-month contract, possible temp to perm
- Pay rate: $25-$29.49/hr based on education and experience
- Job Location: New Haven, CT
- Schedule: M-F, 1st shift (8:30am – 5pm, with some flex on start time)
- Job#: bh17720
Description:
The Lab Services Concierge serves as the main point of contact for laboratory staff, coordinating and facilitating day-to-day lab needs, ensuring efficient operations, and maintaining compliance with safety and documentation standards. This role combines logistical support, vendor coordination, and customer service within a scientific environment.
Key Responsibilities:
- Lab Coordination: Oversee lab consumables, equipment, and waste management while ensuring the lab is organized and compliant with safety protocols.
- Vendor Liaison: Escort and coordinate with third-party vendors for repairs and maintenance.
- Customer Support: Communicate updates, provide onboarding for new staff, and address service requests promptly.
- Process Improvement: Apply 5S principles and ensure Good Documentation Practices.
- Cold Storage Management: Manage freezer and refrigerator cleanouts, inventory transfers, and outage communications.
- Compliance & Safety: Maintain health and safety training and ensure adherence to GLP/GxP standards.
Education & Experience:
- Associate's degree with 1+ years in a scientific, customer-facing role, OR
- High School Diploma with 2+ years of similar experience, OR
- Certification in Project Management, Six Sigma, or related fields preferred.
- Technical Skills: Intermediate proficiency in MS Office, experience with 5S principles, and basic knowledge of chemical handling.
- Soft Skills: Strong customer service, problem-solving, communication, and organizational skills.
Work Environment:
- Requires use of personal protective equipment in laboratory settings.
- Physical demands include occasional lifting (up to 50 lbs.), movement between labs, and handling hazardous materials.
- May include on-call responsibilities to address equipment failures.
Key Attributes:
- Initiative-driven, self-motivated, and capable of balancing multiple tasks under pressure.
- Detail-oriented with a proactive approach to improving lab operations.
- This role emphasizes operational excellence, collaboration, and maintaining a safe, efficient laboratory environment.
Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you shortly.
You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line.
If you are active in a job search but this job is not for you, please reach out to jobpostings@csetalent.com. We would be glad to help you find the perfect job!
Meet Your Recruiter

Caroline Driscoll
Account Manager & Sr. Technical Recruiter
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About New Haven, CT
Ready to launch your career in the vibrant area around New Haven, Connecticut? Explore a plethora of exciting job opportunities in this bustling hub of innovation and culture. Boasting renowned landmarks like Yale University, the historic Shubert Theatre, and the stunning New Haven Green, this region offers a perfect blend of urban charm and natural beauty. With a thriving arts scene, delectable cuisines like the classic New Haven-style pizza, and an array of outdoor recreation options at East Rock Park and Long Wharf, this area is a haven for career growth and work-life balance. Join us in discovering the endless possibilities that await your professional journey in this enchanting corner of the Constitution State.
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