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Title: Corporate Travel Agent

Hiring Organization: Connexion Systems & Engineering

Compensation, Benefits, and Employment Type

• Duration: 1+ year contract, possible temp-to-perm
• Pay rate: $19.34/hr
• Job Location: Los Angeles, CA
• Shift: Mon-Fri, 8am – 5pm, HYBRID (3 onsite, 2 remote)
• Job#: bh14576

Corporate Travel Agent
 

Duties:

• Assess employee traveler needs to help them make the best possible travel arrangements.
• Specializes in business travel or destination to make appropriate travel arrangements.
• Arranges travel for groups, travel to attend company meetings, conventions and/or exhibits.
• Provides advice on destinations and finds the best possible route and price.
• Makes arrangements for transportation, hotel accommodations, car rentals, transfers and other means of travel (e.g. train, ferry).
• Provides information on customs regulations, required papers (passports, visas, and certificates of vaccination), and currency exchange rates for international travelers.
• Consults published and computer-based sources for information on departure and arrival times, fares, and hotel ratings and accommodations.
• Communicates travel information to employees and works out any scheduling problems.
• Assert compliance with the corporate travel policy.
• Process travel requests from different countries worldwide, works with different GDS accesses and ticketing rules depending on each country. 
• Educates employees and provides customer support on using company travel tools and resources.
• Update information on travelers and company profiles in Amadeus. 

Skills:

• Knowledge of travel industry and Amadeus travel system. Excellent oral and written communication skills. Strong critical thinking and problem-solving skills. Ability to be detail oriented, focused, and organized.
• Requires 4 years of related experience in the travel/customer service industry.
• Advance computer skills, Microsoft Office knowledge is required.

Occupational Demands:

• Work is performed in an office environment with exposure to electrical office equipment.
• Frequently sits for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. 
• Occasionally walks and stands.
• Occasionally bends and twists neck. 
• Light to moderate lifting and carrying objects with a maximum lift of 25lbs.
• Frequently drives to site locations with occasional travel within the United States.
• Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken and written words and sentences. 
• Interacts with others, relates sensitive information to diverse groups.
• Must work with diverse groups to obtain consensus on issues.

Education:     

• High School Diploma or equivalent.
• Certification with Amadeus, ARC/IATA training and knowledge preferred.

Certifications & Licenses:     

• Certification with Amadeus, ARC/IATA training and knowledge preferred

Required Skills: 

AMADEUS

CUSTOMER SERVICE

DETAIL ORIENTED

MICROSOFT OFFICE

PROBLEM SOLVING

Additional Skills:

TRAVEL AGENT

TRAVEL INDUSTRY

CURRENCY EXCHANGE

CUSTOMER SERVICE ORIENTED

CUSTOMER SUPPORT

EXCHANGE

HAND MOVEMENT

RETAIL SALES

SCHEDULING

TRAINING

TRAVEL ARRANGEMENTS

Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you immediately.

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