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Business Systems Analyst Concur/Workday

Boston, MA

Posted: 06/12/2026 Industry: Systems, Software and IT Job Number: 19203 Security Clearance: NA / not required

Job Description

Job Title: Business Systems Analyst Concur/Workday
Pay Rate: $48.95 to $55.94 per Hour
Location: Boston MA 
Duration: 6 months


Overview:
  • Concur (T&E) Business Purpose Justification
  • Concur carries significant access and security management complexity that requires hands-on system admin capacity beyond what the current team can support in parallel with Jaggaer. This contractor will execute access remediation, map T&E workflows, align Finance and Travel business owners on the ITS support model, and ensure integration dependencies with Workday Financials are identified and resolved before go-live. This role is essential to delivering a clean, on-schedule transition without disrupting day-to-day expense operations for the university.
  • The Division of Information Technology Services (ITS) seeks a hands-on BSA Contractor to support the ITS administration transition of Concur, the university's travel and expense (T&E) platform. 
  • Hybrid work schedule: This role is hybrid with on-site presence 3 days a week in the Boston office.
  • Other duties as required: This role requires flexibility to support evolving transition needs, including cross-functional coordination, documentation, and stakeholder engagement as the go-live date approaches.
Qualifications (Education & Experience):
  • Bachelor’s degree in information systems, Business Administration, Finance, or a related field, or equivalent work experience.
  • 3+ years of BSA or system administration experience with Concur or a comparable T&E / expense management platform.
  • Working knowledge of Workday Financials — specifically expense reporting workflows and Concur-to-Workday integration points.
  • Demonstrated ability to document business process workflows, approval configurations, and system access models.
  • Experience with role-based access management and security remediation in enterprise financial applications.
  • Proven ability to manage competing priorities and deliver in lean, fast-moving environments.
Skills & Competencies:
  • Solid understanding of T&E business processes — expense policy, reimbursement workflows, approval chains, and audit controls.
  • Proficiency with Jira or comparable project tracking tools.
  • Clear written and verbal communication skills; able to work effectively with Finance and business stakeholders.
  • Self-directed with strong organizational and documentation skills.
Additional Requirements:
  • Hybrid role; on-site presence in Boston required as needed.
  • Key Responsibilities & Accountabilities:
System Administration & Access Remediation (35%)
  • Perform day-to-day Concur system administration tasks during the ITS transition period.
  • Ensure role configurations align with ITS security standards and audit requirements.
Workflow Documentation & Current-State Mapping (30%)
  • Document current state Concur T&E workflows, approval chains, expense policies, and system configurations.
  • Identify and map integration touchpoints with Workday Financials; flag dependencies requiring resolution before go-live.
  • Contribute to the ITS RACI, transition plan, and go-live readiness documentation.
Stakeholder Engagement & Ownership Model Definition (20%)
  • Engage Finance and Travel business owners to define and validate the ITS vs. business ownership and support model.
  • Facilitate alignment sessions to confirm operational responsibilities, escalation paths, and transition acceptance criteria.
Go-Live Readiness & Transition Support (15%)
  • Track milestones and maintain Jira as transition tasks are completed.
  • Support go-live readiness validation and contribute input to weekly executive reporting.

Meet Your Recruiter

Emily Donahue
Regional Recruiting Manager

  • Directthe recruitment efforts for both the Quincy, MA and Providence, RI branches. 
  • Manages a distributed team of recruiting leads, individual contributor recruiters and account managers. 
  • Responsible for leading the fulfillment and execution of sourcing, recruiting, sales and business development practices across the region. 
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