Customer Service Representative
Posted: 07/27/2026
Industry: Professional and Administration
Job Number: 19370
Security Clearance: NA / not required
Work Model: On-site
Job Description
Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.
Title: Customer Service Representative
Hiring Organization: Connexion Systems & Engineering
Compensation, Benefits, and Employment Type
Overview:
We're hiring a full-time, temp-to-hire Customer Support Representative with a background in appliance and technology sales. If you have a passion for helping customers and a knack for detail, we want to hear from you.
What you'll do:
What you'll bring:
Title: Customer Service Representative
Hiring Organization: Connexion Systems & Engineering
Compensation, Benefits, and Employment Type
- Duration: Temp-to-Perm
- Pay Rate: $20/hr
- Job Location: Braintree, MA
- Schedule: Monday-Thursday, 7:30 am – 4:45 pm (30-min lunch) and Friday, 7:30 am – 12:30 pm.
- Job#: bh19370
Overview:
We're hiring a full-time, temp-to-hire Customer Support Representative with a background in appliance and technology sales. If you have a passion for helping customers and a knack for detail, we want to hear from you.
What you'll do:
- Serve as the main point of contact for customers via email and phone, handling inquiries and resolving issues related to our product lines.
- Process all incoming orders, ensuring accuracy in products, pricing, and delivery requirements.
- Prepare quotes and manage order processing from start to finish.
- Coordinate with other departments, including shipping, finance, and quality control, to solve customer problems efficiently.
- Maintain detailed records of customer interactions and update our product knowledge base.
- Analyze data to create reports on customer issues and trends.
- Assist with other clerical tasks as needed.
What you'll bring:
- 1-3 years of experience in a customer support role.
- Strong verbal and written communication skills with an excellent telephone manner.
- Proficiency in Microsoft Office (Word and Excel).
- Experience with ERP systems is a plus.
- An associate’s degree or an equivalent level of knowledge is preferred.
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