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ESSENTIAL DUTIES AND RESPONSIBILITIES:

· End-to-End Process Design and Improvement: Analyze and structure business process changes to drive improvements within Gaia Herbs’ IFS ERP system, ensuring alignment with strategic initiatives and operational goals.

· Stakeholder Collaboration: Gather and translate business and user requirements in consultation with business managers and end users to develop functional specifications.

· Root Cause Analysis and Issue Resolution: Conduct root cause analysis with business users to identify areas for improvement, outline project objectives, define project scope, estimate resources, and determine functional and technical specifications.

· Testing and Quality Assurance: Develop and oversee testing strategies to ensure the ERP system meets established requirements and specifications.

· Demonstration and Documentation: Support business initiatives through IFS demonstrations and documentation of processes and functional requirements.

· Technical Solution Development: Transform business and technical requirements into focused, customer-centric solutions that meet Gaia Herbs' needs.

· IFS ERP Expertise and Training: Stay current with IFS capabilities, offering guidance and training to ensure effective system utilization.

· Vendor Coordination: Manage and coordinate vendor partners to ensure smooth project implementation and resolution of issues..

SUPERVISORY RESPONSIBILITIES 

· Junior and Associate level Developer

· Manages hiring, goal setting, performance reviews, professional growth of direct reports

QUALIFICATIONS:

Education and/or Experience:

· Bachelor’s degree in information systems, Business, or a related technical field.

· Minimum of 5 years of ERP experience, with at least 2 years in a Solutions Architect role, specifically within IFS ERP V.10+ environments.

· Two or more implementations as a Solution Architect or Functional Analyst with a focus on finance and manufacturing modules.

· Experience in designing core business flows and developing functional/technical solutions for large-scale projects.

Knowledge, Skills and Abilities:

· Strong knowledge of IFS ERP architecture, especially in configurable manufacturing environments.

· Proficient understanding of business process frameworks and the ability to apply architectural principles to enterprise solutions.

· Familiarity with business processes including Order to Cash and Procure to Pay, with a proven track record of implementing improvements within these areas.

· Experience with business process modeling tools and techniques.

· Knowledge of both Agile and Waterfall methodologies for project implementation.

· Effective communication skills, capable of clearly conveying technical requirements to stakeholders at all organizational levels.

· Strong analytical and decision-making skills, with an ability to influence and guide cross-functional teams.